Contact us
Email support@mumblewords.com with any question, problem or idea. A real person reads every message, and we usually reply within one business day. If something isn’t working, tell us which device and browser you’re using.
Getting started
Step-by-step guides cover your account, dictating, AI modes, using your own AI key, copying notes and adding Mumble to your iPhone Home Screen. Start at Get started or browse the blog.
Common fixes
- No words appear. Check that your browser is allowed to use the microphone, then reload the app.
- Lost a note? Open History in the app. Notes save every few seconds while you dictate and sync to your account.
- Your own AI key isn’t working. On your Profile, tap Test next to the key. Keys are stored only on that device, so add them on each device you use.
- Chrome extension. If the side panel can’t hear you, open it again and allow the microphone when asked.
Membership and billing
Plans and prices are on Pricing, with answers in the pricing FAQ. You can cancel any time from your Membership page. Every membership has a 30-day money-back guarantee — see our refund policy.
Your data
To export or delete your account and notes, email us and we’ll take care of it. How we handle your data is explained in our privacy policy and terms.